Contact information

We are here to help! If you have any questions about our products, your order, shipping, returns, or policies, please don't hesitate to reach out to us.

Customer Service Email
For order inquiries, product questions, or return requests, please email us:
service@xiazhi.shop

We strive to respond to all emails within 24 business hours.

Customer Service Phone
If you prefer to speak with us directly, you can call us at:
+1 (205) 530-6446

Our phone support hours are Monday through Friday, 9:00 AM to 5:00 PM CST (Central Standard Time). Please note that calls outside of these hours will be forwarded to our voicemail. We will return your call on the next business day.

Mailing Address (For communication only)
Please note that we do not accept returns at this address unless instructed otherwise. For return addresses, please refer to our Return & Refund Policy.

xiazhi
8872 Gadsden Hwy
Trussville, AL 35173
United States

Store Information

Online Store: xiazhi

Serving Area: United States only

Shipping Origin: Our products are shipped directly from our fulfillment center in China to the United States.