Contact

How can we help you?

To help us assist you faster, please include yourOrder Numberin your message if your inquiry is about an existing order. For product questions, feel free to ask anything!

  • Get in Touch

    We are here to help! Whether you have a question about our products, need help with your order, or have feedback for us, please don't hesitate to reach out. Our dedicated U.S. customer support team is ready to assist you.

  • Contact Information

    Email: service@xiazhi.shop
    Phone: +1 (205) 530-6446

    Business Hours: Monday to Friday, 9:00 AM – 5:00 PM CST (Central Standard Time). We strive to reply to all emails within 24 business hours.

  • Store Information

    Brand:xiazhi
    Online Store:xiazhi
    Serving Market:United States only
    Shipping Origin:Our products are shipped directly from our quality-controlled fulfillment center in China to the U.S.

U.S. Return Center & Support Address
Please note: This is our official mailing and return address. Do not send returns to our factory in China unless specifically instructed by our customer service team.

xiazhi Returns
8872 Gadsden Hwy
Trussville, AL 35173
United States

China Fulfillment Center
For reference and quality assurance background.

Room 903, 9th Floor, Building 13, No. 1555 Qiaotang Road, Zhili Town,
Wuxing District, Huzhou City, Zhejiang Province, 313000, China